Refund & Cancellation Policy

Effective Date: June 22 2026

The International Association of Orofacial Myology (IAOM) strives to provide clear

information regarding cancellations, transfers, substitutions, and refunds for memberships,

certification activities, webinars, conventions, and other offerings.

General Policy

Specific cancellation, transfer, substitution, and refund terms may vary by program, event,

certification activity, membership category, webinar, convention registration, or educational

offering.

The applicable refund and cancellation policy will be displayed at the time of purchase or

registration and shall govern that transaction.

By completing a registration or purchase, you acknowledge and agree to the cancellation

and refund terms associated with the offering.

Special circumstances and consideration need to be emailed to the Executive Director at

[email protected] for further review and consideration by the IAOM Executive Committee. There is

no guarantee for a full refund even through a special request.

Membership Dues

Membership dues are non-refundable once processed. Your membership is valid for one

year from the time of payment.

Educational Programs and Webinars

Refund eligibility, cancellation deadlines, and transfer options for educational programs and

webinars will be outlined within the registration materials and checkout process for each

offering.

Convention Registration both Live & On-Demand

Convention registration cancellation, refund, transfer, and substitution policies will be

published on the checkout page during convention registration.

Certification ProgramsCertification application fees, examination fees, review fees, and related certification

expenses may be subject to separate policies published within certification program

materials.

Event Modifications

IAOM reserves the right to modify schedules, speakers, venues, delivery methods,

presentation formats, access periods, or educational content when necessary.

Force Majeure

IAOM shall not be responsible for delays, interruptions, cancellations, or modifications

caused by circumstances beyond its reasonable control, including natural disasters, severe

weather, public health emergencies, governmental actions, labor disputes, venue closures,

internet outages, transportation disruptions, or similar events.

Refund Processing

Approved refunds will be processed using the original payment method whenever possible.

If the funds cannot be returned to the original payment source, IAOM will communicate with

you to return the funds to another source.

Processing times may vary depending on the payment provider and financial institution.

Contact Information

International Association of Orofacial Myology (IAOM)